If you order one helper, it means that the driver will load and unload the van.
If you order 2 men it means that driver and helper will do all loading.
Please consider ordering two helpers if some of the items you transport are too heavy or too large to carry, or there are more than 2 floors without a lift.
Please note that when ordering one helper and there are large or heavy objects our staff has the right to refuse to carry with the client for the safety reason of the customer and our staff.
When you order one helper sometime we may send 2 people, but only one helper you ordered will do the loading according to the order, unless you want to order an additional helper.
Customers are not allowed to help with carry heave or bulky items with helpers due to health and safety of the insurance policy.
Please remember that when you choose 2 men, then your move will goes smoothly and will take less time.